Why soft skills?

Wolff says that people often say education is the great equalizer. While this is true, he says he believes that in today’s world of work, soft skills are an even greater equalizer.

“The need for various technical skills will evolve over time, but the soft skills are transcendent and transferable,” he says. “Employers have long needed employees who exhibit superior human skills, and in a mostly remote and automated environment, these capabilities have never been more important.”

Learning and development professionals have historically pointed to solutions like microlearning and coaching in order to close the soft skills gap employers are currently facing, but clearly development of these skills can also be achieved earlier for a learner, within higher education. Thompson says QA Commons is a “powerful ally” in their mission to help higher education prepare learners for current and future workforce needs.

“These kinds of partnerships are critical as institutions assess their relationships and alignment with employer needs,” he says. “An outside perspective and structured process enabled us to tighten the connection between academic curriculum and the real world, and is a critical step in ensuring students can succeed amid widespread economic uncertainty.”

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